Privacy Policy

Last updated: June 8, 2026

Lyveira (“Lyveira”, “we”, “us”) helps you support your everyday mental wellbeing. We care deeply about your privacy. This policy explains what we collect, why, and the choices you have.

The short version

Your journal entries are encrypted on your device.
We do not sell your data, and we do not use it for advertising.
We do not track you across other apps or websites.
You can export or permanently delete your data at any time.

Information we collect

Account information

When you create an account we collect your email address and a display name. You can also use the app as a guest, with data stored on your device.

Content you create

Moods, habits, journal entries, goals, safety plans, and similar content you choose to save. Journal entries are encrypted on your device.

Diagnostics

Crash reports, performance data, and basic product-interaction events that help us find bugs and improve the app. We minimize linking this to your identity.

We do not collect your contacts, photos, or precise location. We do not collect health data unless you explicitly enable an optional integration (for example Apple Health, which is off by default and read on-device only).

How we use information

To provide and personalize the app (your dashboard, streaks, and insights).
To operate optional AI features that you choose to use (see below).
To process subscriptions.
To keep the app secure, diagnose problems, and improve it.

We rely on your consent, on our legitimate interest in operating and improving Lyveira, and on performing our agreement with you.

AI features

If you use the optional AI Coach, the content you submit for reflection (for example a journal entry) is sent to a third-party AI provider to generate a response. We instruct providers not to use your content to train their models. Please do not include information you would not want processed this way. The AI Coach is a wellbeing tool, not a medical or emergency service.

How information is shared

We share information only with service providers who help us run Lyveira, under contract:

Cloud hosting and storage (Amazon Web Services).
Crash and performance monitoring (Grafana).
AI processing for the AI Coach (our AI provider).
Payments and subscriptions (Apple, and our subscription manager).

We do not sell your personal information, and we do not share it for advertising.

Data retention

We keep your information for as long as your account is active. When you delete your account, we delete or anonymize your personal data, except where we must keep limited records to comply with law.

Your rights

At any time you can:

Access and export your data (Settings → Export My Data).
Correct your profile information.
Permanently delete your account and associated data (Settings → Delete Account).

Depending on where you live (for example the EEA/UK under GDPR, or California under the CCPA), you may have additional rights. Contact us to exercise them.

Security

We use encryption in transit, on-device encryption of journal content, and access controls. No system is perfectly secure, but we work hard to protect your information.

Children

Lyveira is not directed to children under 13 (or the minimum age in your country), and we do not knowingly collect their personal data.

Changes

We may update this policy. We will post the new version here and update the date above.

Contact

Questions or requests: support@lyveira.app