We are here to help.
Email support@lyveira.app — we aim to reply within 2 business days.
Yes. Journal entries are encrypted on your device and again at rest on our servers. See our Privacy Policy for details.
When you ask the AI Coach to reflect, that content is sent to our AI provider to generate a response. We do not allow it to be used to train models. The AI Coach is a wellbeing tool, not a medical or emergency service.
Your subscription is managed by the store you bought it from, not by us.
On iPhone: Settings → [your name] → Subscriptions → Lyveira → Cancel Subscription.
On Android: open the Google Play Store app → your profile picture → Payments & subscriptions → Subscriptions → Lyveira → Cancel subscription.
Either way, Premium stays active until the end of the period you have already paid for.
In the app: Settings → Export My Data to download a copy, or Settings → Privacy Settings → Delete all my data to permanently remove it. You can also request deletion without the app.
Lyveira is not an emergency service. If you are in crisis or may be in danger, please contact your local emergency number or a crisis line right away. Inside the app, your Safety Plan and crisis resources can help you reach support.
Lyveira v1.0.0